So I asked the local store. “Yes and no” came the somewhat surprising reply. “You can’t actually buy one with cash, but we can put the money onto a Gift Card and you can use that to make your purchase.” Two things went through my head within the space of quarter of a second:
- “That’s stupid!”
- “What’s the difference?”
The staff member wasn’t finished. He hit me with this broadside: “If you return the phone within 30 days for any reason you’re entitled to a full refund, but we’ll give it to you on an Apple Gift Card and not in cash.”
I chewed over this for an hour or so, looked at my clock, and realised the Regent Street Store would be closing in 15 minutes. I phoned them to see if the story was the same. The woman confirmed what had been said before, but said that “I don’t actually get the Gift Card – they use it temporarily for the transaction then it gets reused for another.” That made sense, I guess. The Regent Street lady was most helpful, and very polite (‘sir’ this and ‘sir’ that).
I suppose the whole point of my latest rant is “why the heck don’t Apple accept cash for a purchase?” It’s not going to bounce like a cheque or be declined like a card. It’s either a forgery thing, or a security risk having excessive cash on site.
I was reminded of Diane Campbell who took her hard-earned cash into an Apple Store in San Francisco to buy an iPad and they refused to sell her one. I understand that stores are permitted to not accept cash, even though it’s legal tender. When the local news network got sniff of the story, Apple backed down and gave Campbell a free iPad.
Hm. Wonder if I have the number for ITN …